The helpdesk you can use anywhere:
your desktop, laptop, tablet or smartphone.
No credit card required
Easy-to-manage tickets and flexible distribution methods keep inboxes organized
so agents can focus on what’s important: helping customers.
Use your own VoIP system with SmarterTrack Communicator to record, log and centralize
all phone calls and easily connect with customers.
Reduce phone inquiries and deliver real-time support in virtually any language with
live chat. No need to install plugins or additional software!
A built-in task management system helps agents manage their entire workload by setting due dates, reminders and more, so nothing falls through the cracks.
Help customers help themselves with a self-service Web portal, knowledge base, news
items, customer community and social sharing options.
The SmarterTrack Community gives you everything you need to allow customers to communicate with each other as well as your business.