The helpdesk you can use anywhere:
your desktop, laptop, tablet or smartphone.
No credit card required
Easy-to-manage tickets and flexible distribution methods keep inboxes organized
so agents can focus on what’s important: helping customers.
Use your own VoIP system with SmarterTrack Communicator to record, log and centralize
all phone calls and easily connect with customers.
Reduce phone inquiries and deliver real-time support in virtually any language with
live chat. No need to install plugins or additional software!
A built-in task management system helps agents manage their entire workload so nothing
falls through the cracks.
Help customers help themselves with a self-service Web portal, knowledge base, news
items, customer community and social sharing options.
Measure results, uncover problems and establish policies with detailed reports on
every aspect of the help desk system.