The helpdesk you can use anywhere:
your desktop, laptop, tablet or smartphone.
No credit card required
Easy-to-manage tickets and flexible distribution methods keep inboxes organized
so agents can focus on what’s important: helping customers.
Use your own VoIP system with SmarterTrack Communicator to record, log and centralize
all phone calls and easily connect with customers.
Reduce phone inquiries and deliver real-time support in virtually any language with
live chat. No need to install plugins or additional software!
A built-in task management system helps agents manage their entire workload so nothing
falls through the cracks.
Help customers help themselves with a self-service Web portal, knowledge base, news
items and social sharing options.
Measure results, uncover problems and establish policies with detailed reports on
every aspect of the help desk system.