Using the portal

The SmarterTrack.com Portal provides a centralized location for helpdesk customers to access our self-service knowledge base, submit support tickets and manage all aspects of their account(s). Use the Account Management section to manage items such as your account settings, billing information, email preferences and licenses/subscriptions.

Support options

Every SmarterTrack subscription includes unlimited email technical support, so don’t hesitate to submit a support ticket if you’re having difficulty with your online helpdesk software. We also offer a variety of self-service resources, including:

Social media resources

Join the SmarterTrack.com community to keep up with the latest news and connect with other users.

Technical integration documents

Additional information related to integrating SmarterTrack with other systems or extending the functionality of your helpdesk is available in the following documents: